Reference

Your Rights and Our Rules on farm777

These legal terms set out how farm777 operates your account, handles your personal data, and processes payments through GCash, Maya, and InstaPay — all subject to applicable Philippine law and eligibility requirements.

Account TermsData & PrivacyPayment RulesGCash · Maya · InstaPayContact & Complaints
farm777 Your Rights and Our Rules on farm777
POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about how these terms apply to your account, or you need to raise a formal concern about data use or a transaction dispute, our support team handles policy queries directly. Have your account ID and any transaction reference ready — it speeds up the process considerably. Players in Makati and elsewhere in the Philippines can reach us through any of the channels below.

Team online

Live Chat

Open the chat icon inside your account dashboard. A support agent will handle legal and policy queries including account disputes and GCash or Maya transaction concerns.

Email Support

Send detailed policy or data requests to our support email found in the account help section. Include your account ID and a clear description of your concern for the fastest response.

In-Account Help Centre

The Help Centre inside your account lists common policy questions, data request procedures, and the steps to submit a formal complaint if live chat has not resolved your issue.

DATA & ACCOUNT SECURITY

How We Protect Your Account and Data

Security on farm777 runs through every layer of your account — from the OTP step at login to the name-match check on every GCash, Maya, or InstaPay withdrawal request. Here is what we do on each of the four key areas that matter to your privacy and account safety.

Data Handling

We collect only the data needed to operate your account and process payments. Your GCash or Maya number is stored in encrypted form and used only for the payment flows you authorise.

Cookies and Tracking

Our site uses session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences through your browser settings at any time.

Account Security

Every login requires OTP verification sent to your registered mobile number. If you notice any unrecognised activity, use the lock-account option in settings and contact support immediately.

Data Retention and Requests

Account data is retained as required under applicable Philippine regulations. To request a copy of your data or ask for deletion, submit a written request through the in-account Help Centre.

Common Legal Questions from Our Accounts

These are the questions we actually receive from account holders about terms, data, and payment rules. If yours is not here, use live chat or the Help Centre inside your account.

No. Farm777 requires that all payment accounts — GCash, Maya, or InstaPay — match the registered name on your farm777 account. Third-party funding is not permitted under our terms.

Submit a written data request through the Help Centre inside your account. We will process it in line with applicable Philippine data privacy regulations and respond to the contact detail on your profile.

We notify you via your registered contact before any material change takes effect. Continuing to use the platform after that notice means you accept the revised terms as they stand.

Open a live chat or email support with your account ID and the transaction reference number from your account history. Providing both details upfront means we can review the case without delays.

Access depends on your eligibility and on local law where you are located. We do not represent that every feature is available in all jurisdictions — only where local law permits.

Data is retained for the period required under applicable Philippine regulations. Once that period lapses and there are no outstanding disputes, you may request deletion through the Help Centre.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.